Monday – Friday, 9:00am – 5:00pm | On-call support available 24/7

What Does This Service Include?

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Who Provides the Care?

Professional and licensed Medical Social Workers who collaborate closely with patients, caregivers, and healthcare teams to facilitate comprehensive, patient-centered plans. Available and responsive to your needs, including 24/7 support from our Client Care Managers.

Benefits for Patients & Families

Personalized Care Coordination: Helps you access the right community resources and supports lifestyle adjustments at home.

Emotional Relief: Counsels and guides you and your family through stressful transitions.

Improved Care Continuity: Bridges gaps between medical teams, facilities, and home environments for smoother transitions.

Empowered Decision-Making: Supports clear understanding of treatment options and future care preferences.

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Who Is
 It For?​

Patients discharged from hospitals needing additional care coordination.
Individuals and families facing emotional, financial, or social challenges related to health conditions.
Those seeking guidance with complex decisions like advance care planning, support services, or caregiving arrangements.

Aligned with Best Practices in Medical Social Work

Medical social work is a vital interdisciplinary discipline focused on restoring balance in a patient’s personal, family, and social life, empowering patients through assessment, case management, counseling, and care transition planning.